Placing Your First Order

Placing an order with Endless.com is easy. There's no need to create an account first. You automatically create an account when you place your first order online.

Here are the steps you need to follow to place an order. If you have any problems when following these steps, please read our Troubleshooting Tips.

1. Find the Items You Want
2. Add the Items to Your Shopping Cart
3. Proceed to Checkout
4. Sign In
5. Enter a Shipping Address
6. Provide a Password and Payment Information
7. Review and Submit Your Order
8. Check Your Order Status

1. Find the Items You Want

First you will need to browse or search for the items you would like to order. Keyword search boxes are located on nearly every page of our store. You will also find links that allow you to browse by department in the top navigation bar, where you then have the ability to narrow by category, brand, size, color, and price in the left navigation bar. When you find an item that interests you, click the title or name of the item to see its product detail page. Here you will find more information about the item.

2. Add the Items to Your Shopping Cart

If you want to order an item from Endless.com, click the "Add to Cart" button on the item's product detail page. Once you've added an item to your Shopping Cart, use the cart's top navigation bar or the "Continue shopping" button to keep searching or browsing until your cart contains all of the items you want to order. You can access the contents of your Shopping Cart at any time by clicking the Cart link at the top of every page of our Web site.

3. Proceed to Checkout

Take a moment to review all of the items you've placed in your Shopping Cart. If you decide that you don't want to purchase a particular item right away, click the "Remove" button. When you're ready to place an order for everything in your cart, click the "Checkout" button. You will be taken to the first page of the order form.

The instructions below outline each step of our online order form. If at any point you encounter difficulty or receive an error message, please consult our troubleshooting tips.

4. Sign In

Enter your e-mail address, indicate that you are a new customer, and click the "Sign-in" button. (Keep in mind that the e-mail address you provide here will be the only e-mail address to which we can send information about subsequent orders.) Do not fill in the password field. You will be asked to provide a password for your account later in the process.

5. Enter a Shipping Address

Tell us where you would like to ship your order, and let us know if any of the items are to be gifts. (If so, you'll be given a chance to order gift-wrap and add a note.) If you are shipping to an APO or FPO address, click here for further instructions. If you are shipping to a post office box, please enter the words "PO BOX" before your box number to ensure that the order is delivered by the U.S. Postal Service.

6. Provide a Password and Payment Information

Choose a password for your account so that when you come back to Endless.com in the future, you can use the same shipping address and method of payment you provided during this first order. You will also be able to use your password to make changes to your order and account information. Make sure you write your password down somewhere so that you remember it the next time you place an order.

Next, let us know how you would like to pay for your order. We accept American Express, MasterCard, Eurocard, MasterMoney, Visa or Visa Check Cards. All orders must be prepaid. Make certain to enter your credit card number without spaces or dashes.

7. Review and Submit Your Order

Check the accuracy all of the information you provided and make any necessary adjustments. When you are ready, click the place order button to submit your order. Once you place your order, we will send you a confirmation e-mail message. We will send you another e-mail message at the time of shipment.

8. Check Your Order Status

If you would like to review or change something about the order you placed before it enters the shipping process, click the My Account link at the top of most pages on our site. Here you will be able to change the particulars of your order without having to contact us.