endless.com welcomes orders from around the globe. Available product lines and fees may vary depending on the delivery address for your order.

*Total Purchase Price excludes taxes, shipping charges and any promotional offers or discounts.
**Only available in certain countries. See Delivery Estimates table for specific country delivery estimates.

To see the specific shipping rate information for your order's destination, click the link at the top of this page for "Shipping Times by Country". Read more about shipping to U.S. protectorates or APO, FPO, or DPO addresses.

Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility. For further details, read about Restrictions (which apply to all international shipments) and Import Fees Deposits below.

Restrictions

Some products in the following categories:

 
• jewelry, shoes, watches, handbags, eyewear, and other accessories

can be shipped to the following countries:

 
• Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kuwait, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Philippines, Portugal, Poland, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom

If a product is not eligible for international shipping, that will be noted on the product's detail page.  All products shipped to these countries are included in the Amazon Global Program and an import fees deposit is collected on them. Please note, due to carrier limitations, we currently offer shipping to P.O boxes only on orders shipped within the U.S.

Limitations

For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Amazon.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

Privacy

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.

If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form.

Customs authorities require the value of the gift item to be stated directly on the package.

Returns & Replacements

The above terms (including, if applicable, terms related to the Import Fee Deposit) also apply to the shipment of any replacement product that might be shipped if there is a problem with the original shipment. If you return a product to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers. For additional information please use the "Contact Us" form accessible on the right-side of this page.

If for any reason, you are not completely satisfied with your purchase, you may return it for a period of 30 days from the original purchase date. For international returns, send the original item back to us via an economical method, and if the return was the result of our error, we'll reimburse you up to a set amount for the shipping costs once we receive the returned item. If the return was not the result of our error, all return shipping costs, duties and taxes will be your responsibility.

Region	Maximum International Return Shipping Refund Amount
Africa	$25
Asia	$20
Australia	$15
Canada	$15
Caribbean & Other	$25
Europe	$15
Israel	$20
Japan	$15
Latin America	$20
Middle East	$25

Amazon Global Program

Import Fees Deposit

The Amazon Global Program offers customers a unique service: duty and tax estimation during checkout and customs clearance on your behalf for certain eligible countries. When products are shipped to the eligible countries using eligible ship options included in the Amazon Global Program, an Import Fees Deposit will be estimated and collected for the shipment. With your authorization, such funds will be used by the carrier or another agent to pay the Import Fees on behalf of you (or the recipient's behalf) to the appropriate authorities of the destination country Read below for the answers to further questions about the Import Fees Deposit and applicable Terms and Conditions.

Which products does the Import Fees Deposit apply to?

Items sent to eligible countries (see below) will have an estimated Import Fees Deposit applied to the order. The payment of import fees is the responsibility of the importer and is levied based on the laws of the country into which the products are being shipped.

What if the actual Import Fees are less than the Import Fees Deposit I was charged?

If the actual Import Fees (paid by carrier on behalf of the recipient to the customs and tax authorities of the destination country) are less than the Import Fees Deposit collected by us on your behalf, you will automatically be refunded the difference to the payment method you used for the order. You will receive a notification e-mail to confirm the amount of the refund. The process takes 60 days from the shipment date.

What if the actual Import Fees are more than the Import Fees Deposit I was charged?

For items sold by Amazon Export Sales, Inc., you will not be charged any additional fees if the actual Import Fees exceed the Import Fees Deposit we estimated.

How do you estimate the amount of the Import Fees Deposit?

The Amazon Global Program uses software to determine the estimated duties, taxes, and fees associated with each item in the order for the destination country selected during the checkout process.

How can the estimated Import Fees Deposit differ from the actual import duties and fees payable?

The Import Fees Deposit is an estimation of the taxes and duties that may apply and is not an actual calculation of the taxes and duties. In addition, customs regulations and tax rates applicable to certain goods may change between the date the taxes and duties were estimated and the applicable taxes and duties on the date of entry. Also, classification of goods in various countries and regions may be different.

Shipping Times by Country

*When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.

Delivery Estimates to Eligible Countries

*Canada specific instructions:

How will I know what was actually paid to Revenue Canada and who do I contact for documentation?

Canadian customs clearance for most retail purchases from endless.com is done through the Low Value Shipment (LVS) process. Information regarding duties and taxes paid to Revenue Canada is available from the carrier. Please contact the carrier directly with the Amazon order number and carrier tracking ID which is available on the shipping label or in Your Account.

Priority Shipping:

 
• UPS
      800-PICK UPS (800-742-5877)
      www.ups.com 
• DHL
      800-225-5345 (inside Canada)
      905-454-5900(outside Canada))
      www.dhl.com 
  
• DHL Global Mail
      800-225-5345 (inside the United States or Canada
      
  

Shipments valued over CAD 1600 per Revenue Canada regulation require a formal clearance. To process a formal clearance, the carrier requires a Power of Attorney signed by the importer. The carrier will provide the necessary paperwork to the importer. There is no additional fee for this service.